ShoreTel Video Showcase
ShoreTel - The 9 Minute Demonstration.
This video demonstration shows why 75% of all organisations who evaluate ShoreTel buy ShoreTel. Ease of Use, Integrated Applications, Mobility, Customer Satisfaction and Reliability are all covered in just 9 minutes.
ShoreTel Customer Testimonial - San Francisco Giants.
Bill Schlough, CIO San Francisco Giants, describes how and why the Giants selected ShoreTel over Nortel, Cisco, Avaya and others to deliver a unified communIcations solution that not only dramatically reduced costs and complexity but has also delivered integration with line of business applications to enhance both end user and customer experience.
ShoreTel Customer Testimonial - Weston Presidio.
Ed Lockhart, Director of IT for Venture Capital Firm Weston Presidio, describes how and why they selected ShoreTel over Cisco, Avaya and others to replace their existing disparate Nortel systems and deliver a voice solution that paid for itself in a in no time at all, through reducing inter-office and long-distance call and conference call spend by means of ShoreTels intelligent call routing.
ShoreTel Customer Testimonials - Mixed.
Michael Shisko, Director of Information Technology for Hitachi Consulting; Robert Glaze, Chief Technolgy Officer for City of Oakland; Sean Ryan, Director of Information Systems for Big Brothers Big Sisters of North Texas; provide an insight into why their organisations chose ShoreTel, over Cisco, Avaya and others as their strategic partner for voice and unified communication.
ShoreTel designed a fully distributed Unified Communications (UC) system based on a unique and innovative architecture that is purpose-built with no single point of failure.
The ShoreTel distributed architecture incorporates a switch-based hardware platform that makes each switch and site an independent call processor which continues to operate seamlessly in the event of wide area network (WAN) failure.
Unlike other solutions, all servers can be disconnected from the ShoreGear® switches and the ShoreTel phone system will continue to place and receive calls.
Voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on the IP network.
The result is a single-image system across all geographies with complete feature transparency and integration of all PBXs, voicemail systems, automated attendants, and Automatic Call Distribution (ACD) systems.
Best-in-class UC system components
ShoreGear IP Voice Switches:
- Highly reliable and intelligent
- Enterprise friendly with support for both IP phones and analog devices
- Simple, failover "N+1" form of redundancy is cost effective
ShorePhone™ IP Telephones:
- Ergonomically designed and intuitive
- Superior sound quality
- Automatically configured when added to the network for installation ease
ShoreWare® Director System Management:
- Central management from a single browser-based interface
ShoreWare System Monitor:
- Continuous network monitoring for proactive performance resolution
ShoreWare Call Manager UC end user application suite:
- ShoreWare Personal Call Manager
- ShoreWare Professional Call Manager
- ShoreWare Operator Call Manager
- ShoreWare Mobile Call Manager
Contact Center and Converged Conferencing:
- Basic entry-level to feature-rich, formal contact center solutions
- Ability to conduct large audio conferences and share desktop applications
Specialized business applications:
- ShoreTel Salesforce.com Call Center Adapter
- Microsoft Dynamics CRM Integration
- E911 Notification
- ShoreTel NetSuite Integration
- Legal and Professional Cost Recovery Integration
- ShoreTel Web Dialer
