The ShoreTel UC solution is unique in that it is built on a highly reliable distributed architecture that performs exceptionally well around possible outages in a customer network, thus ensuring a high level of application availability. For additional robustness, customers have the option of deploying server components in a virtual environment.

The ability to virtualise key applications complements ShoreTel’s distributed architecture and allows customers to take advantage of virtualised infrastructure benefits, such as server consolidation, increased security, operational flexibility and higher applications availability during planned and unplanned downtime in order to achieve cost savings and business continuity objectives.

Virtualised IP PBX components

ShoreTel applications, such as unified messaging or system administration, can be installed on dedicated or shared general purpose hardware resources located in a data centre or on-premise. This allows customers to choose the implementation model that best fits their business. While supporting flexible deployment options, ShoreTel system is managed through a single Web-based user interface, which further contributes to the operational effectiveness and brilliant simplicity of ShoreTel’s UC solution.

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